Last Updated: August 28, 2025

Introduction

This website is operated by Aero Contractors Company of Nigeria Limited (“Aero,” “we,” “our,” “us”). Aero respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in line with the Nigeria Data Protection Regulation (NDPR), the Nigeria Civil Aviation Regulations (NCAR), and, where applicable, the General Data Protection Regulation (GDPR).

Information We Collect Personal Information may include:

- Full name, email address, phone number, date of birth, gender, title.

- Contact details such as home or postal address.

- Reservation and booking details.

- Payment and billing details.

- Government-issued identification where required for travel.

Non-Personal Information includes:

- IP address and device details.

- Website usage data (e.g., pages visited, duration of visit).

We do not automatically collect personal data unless you voluntarily provide it (e.g., by logging in, booking, or subscribing).

How We Collect Data

We may collect your data through:

- Flight reservations and bookings.

- Online surveys, forms, or marketing promotions.

- Newsletter or mailing list subscriptions.

- Business partners, vendors, and regulatory interactions.

- Automated tracking (cookies, IP logs, analytics tools).

How We Use Your Data

Personal data may be used for:

- Identifying and authenticating customers.

- Processing reservations, payments, and customer service requests.

- Administration and billing.

- Customer profiling and analyzing preferences.

- Fraud prevention, detection, and security vetting.

- Compliance with aviation and regulatory requirements.

- Notifying you of service changes.

- Improving services and website performance.

We will always inform you of the specific purpose at the point of collection.

Information Sharing and Disclosure

We do not sell your personal information. Aero shares personal data only in limited conditions:

1. With your consent.

2. To provide services you request.

3. With vendors working on Aero’s behalf (bound by contractual obligations).

4. To comply with legal or regulatory obligations.

5. To enforce Terms & Conditions or protect safety and security.

Data Security

We adopt strict measures to protect your data:

- Encryption (SSL/TLS in transit, AES-256 at rest).

- Access control – limited to authorized staff.

- Firewalls and network segmentation.

- Security by design in ICT systems.

While we take precautions, no system is 100% secure. Users should use strong passwords and secure browsers.

Data Retention and Disposal

- Data is retained only as long as necessary for operational, legal, or regulatory purposes.

- When no longer required, data is securely deleted or physically destroyed.

Your Rights as a Data Subject

You have the right to:

- Access your data.

- Rectify inaccuracies.

- Request erasure.

- Restrict processing.

- Data portability.

- Object to processing.

- Withdraw consent.

- Lodge complaints with the Nigeria Data Protection Commission (NDPC).

International Data Transfers

Where data is transferred outside Nigeria or the EU, Aero ensures:

- Standard Contractual Clauses (SCCs).

- NDPC authorization where required.

Policy Updates

Aero may amend this Privacy Policy to reflect legal, operational, or technical changes. Updates will be posted on this website with a revised 'Last Updated' date.

Contact Us

For questions or complaints, please contact:

Aero Contractors Company of Nigeria Limited

📍 Private Terminal, Murtala Muhammed Airport, PMB 21090, Ikeja, Lagos, Nigeria.

📧 Email: aero@acn.aero / dataprotection@acn.aero

📞 Phone: (+234) 807 200 5691