Before You Fly

Domestic/ International Flights

Photo Identification are required on all flights and passengers are required to check-in at least 2 hours before departure for Domestic and International Flights. For all international flights, passengers are required to provide valid international passports.

Passports, visas etc

Before making your bookings, please make sure you find out about all the travel documents you need; such as passports and visas. If you do not have the right documentation you could be barred from getting on the plane. If you manage to board the plane, you may be refused entry into the country when you arrive at your destination and be flown straight back. If this happens, you will not be entitled to a refund from the airline.

Special Needs

Some of our passengers may require special needs e.g.

1. Unaccompanied Minors

Aero will only accept responsibility for unaccompanied minors between Airports where the child embarks and disembarks. Children must be accompanied as far as the airport and the parent/guardian escorting the unaccompanied minor must remain at the Airport until the flight departs.

2. Physically Challenged

Aero provides special arrangements for the physically handicapped with prior booking/request. Wheel chairs are available also, with prior arrangement.

3. Blind/Deaf

Prior information is vital for these passengers to be accepted by Aero with special needs. Aero will provide assistance at check-in, boarding and departure only.